India’s share of the global offshore software development market is nearly about 44%. India exported IT and ITeS services worth more than $40bn in the year ended March 2008, a rise of nearly 20.65% over the previous year. STPI director general, N Krishnan, said the all-India tentative IT/ITeS exports stood at Rs 2,04,662 crore in 2008-09 as against Rs 1,80,155 crore in the previous year, registering a growth of 20.65 percent.
In today’s competitive world, the offshore model is viewed as more than just a TCO (total cost of ownership) factor. It enables companies to excel at their core competencies while delegating/outsourcing the other non-core aspects of the business to an outsourcing partner. The offshore, outsourcing model truly enables an ecosystem where everybody wins including the company, outsourcing vendor and most importantly, the customer.
Besides cost savings, other benefits include forming virtual teams with exceptional portfolio of workers from around the globe; ability to operate a business network with surety of maintaining the compliance of set standards; increased productivity as a result of having focused professionals working for a considerably lesser payout; and saving up on logistics, infrastructure, taxations, specialized resources and management manpower and costs.
What makes India different? India is the only developing nation in the world whose economy’s structure is similar to a developed economy structure. India generates 52% of GDP from services and that’s quite a unique thing. The primary reasons for this economic structure is the political, cultural and educational infrastructure India has developed over last 60 years.
The government of India has enabled an ecosystem including policies and political environment, which has been helpful in improving the infrastructure as well as communication required for offshore software development services. The government has been a great supporter for software firms by providing the basic infrastructure required for an outsourcing company to thrive thus playing a major role in contributing to the success and well-being of IT outsourcing to India.
On the cultural level, being a democratic and tolerant culture; Indian social framework has inculcated the basic ingredients required to provide effective services. As the base of Indian society is primarily based on co-existence with others, it’s natural when it comes to extending services to companies all over the world.
On the educational aspect, India has huge reserves of highly qualified and English speaking workforce with minimum education as bachelors and masters. The IT professionals are highly skilled and qualified in their respective streams. Some of the Indian universities are ranked among the top schools in the world.
With the internal market booming and the very favorable environment for offshore, outsourcing software development services; Indian software and BPO segment is expected to grow at a rate of more than 16 per cent to become a 132 billion-dollar industry by 2012.